Refund Policy
At Beechwood Equity Group LLC, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day refund policy under the following conditions.
1. Eligibility for Refunds
To be eligible for a refund, the item must:
- Be returned within 30 days of the purchase date.
- Be unused, unworn, and in its original packaging with all tags attached.
- Not be a final sale or non-refundable item.
2. Refund Process
- To initiate a refund, please contact our customer support through our website.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 5-10 business days.
3. Non-Refundable Items
- Gift cards
- Final sale or clearance items
- Personalized or custom-made items
4. Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.
5. Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please request a refund and place a new order.
6. Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos of the issue for a resolution.
By purchasing from Beechwood Equity Group LLC, you agree to the terms of this Refund Policy.